by Raj Gavurla of LiiiVEN, Inc.
It’s not rocket science. Customers and buyers want to do business with your organization because they know what is agreed upon will be delivered on time. Recently, I worked with a company and they had a hard time telling me a delivery date. The reason was because they didn’t know when their supplier would complete their part. They didn’t say they would check with the supplier and get back to me with a delivery date. Obviously, they’re not motivated.
Imagine you went to the store to order a refrigerator and the store told you they don’t know when it can be delivered. You wouldn’t buy it because you need to know when it will be delivered. Fortunately, there’s another place you can buy it from.
Don’t do business with someone who cannot give you delivery and a delivery date. Sure, I like working with entrepreneurial companies because they have innovative services and products. Some of them are looking for their first client some have hundreds or thousands. That’s okay. Even a Fortune 500 company like all companies needed to win a first client before winning hundreds or thousands.
Therefore, here are three questions that need to be answered.
If a customer or buyer believes your business can successfully answer these questions, you have a really good shot at winning the business. If you don’t get a piece of business, you’re in a better position to get a client. When you do have a client account, deliver and grow the business relationship and your clients will tell others because they appreciate your good work. It’s not rocket science. Consistently play at the top of your game.
Raj works with organizations that want more productivity and profitability by improving their mindset, mood, and motivation. He is the author of Winning at Entrepreneurship. Contact him at 404.918.7366, firstname.lastname@example.org or visit www.inner-motivation.com for more information.