Steve Hoffman

In today’s highly competitive world where any startup can launch a new service practically overnight and compete with you, how do you differentiate yourself?   One way is by providing exceptional customer service.

If you run a startup, your biggest hurdle is probably customer acquisition.  It’s expensive to acquire new customers.   Most startups spend a huge amount of time worrying about how to get customers cheaply, but they often overlook what it takes to keep them.   This is where customer service comes in.  There’s no better way to retain customers and have them recommend you than by outdoing your competitors when it comes to service. Read More...

Karen Milde, CEO and Co-Founder, Reframe Marketing Inc.

1. Belief
Successful entrepreneurs begin their business with a vision – a dream. They act on these dream by taking small steps towards accomplishing their goals. With every step entrepreneurs get closer to attaining their ultimate goal or vision. However, not all steps are easy to take. Nothing worth fighting for is easy to attain, especially when beginning a business. Successful entrepreneurs only made it through difficult times by being strong-willed. They never let pessimism stand in their way.

Entrepreneurs’ self-belief and confidence enables them to succeed.They have faith in their ability to succeed and persevere when others might give up. Those who have found success believe they can make it work and never allow circumstances to place a limit on their potential. Read More...

Jay Adelson talks about how startup incubators work. He discusses the pros and cons of being funded by one. Jay also offers tips and advice on pitching them.

This is a fun, little animated video that dispels the myths of entrepreneurship. What does it take to be a great entrepreneur?